Privacy Policy
1. Information We Collect
Dark Deer may collect personal information when individuals access our website, submit enquiries, subscribe to communications, or purchase our products.
The information collected may include:
Full name
Email address
Mobile number
Billing and shipping addresses
Order details and transaction status
Technical information, including IP address, browser type, device information, and website usage data
The information collected will depend on the individual’s interaction with our website and the services utilised.
2. Purpose of Data Collection
Personal information may be collected and processed for the following purposes:
Processing and fulfilling customer orders.
Coordinating deliveries and providing order updates.
Responding to enquiries and providing customer support.
Communicating product information and promotional offers, where permitted.
Maintaining website functionality and security.
Preventing fraudulent transactions and unauthorised activities.
Complying with applicable legal, tax, regulatory, and record-keeping obligations.
Personal information shall be processed only for legitimate purposes and in accordance with applicable law.
3. Disclosure of Information
Dark Deer may share relevant personal information with authorised service providers where reasonably necessary to operate its business.
Such service providers may include:
Website hosting and technology providers.
Payment processing companies.
Courier and logistics partners.
Customer communication and support providers.
Professional advisers and governmental authorities, where required by law.
Information shared with service providers shall be limited to what is reasonably necessary for the relevant purpose.
Dark Deer does not sell customers’ personal information to third parties.
4. Payment Information
Payments made through the website may be processed by authorised third-party payment service providers.
Dark Deer does not intend to store complete payment card numbers, card verification values, or banking passwords on its website.
Customers may be subject to the terms, conditions, and privacy practices of the payment service provider used to complete a transaction.
5. Cookies and Website Analytics
The website may use cookies and similar technologies to facilitate essential website functions, analyse website traffic, improve performance, and enhance user experience.
Users may manage or disable cookies through their browser settings. However, disabling certain cookies may affect website functionality.
Where analytics or advertising technologies are implemented, their use shall be subject to applicable law and relevant service-provider requirements.
6. Data Security
Dark Deer shall implement reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or destruction.
Notwithstanding these measures, no method of electronic transmission or data storage can be guaranteed to be completely secure.
7. Data Retention
Personal information shall be retained only for as long as reasonably necessary to fulfil the purposes for which it was collected, including order fulfilment, customer support, dispute resolution, and compliance with applicable legal obligations.
Information may be retained for longer periods where required or permitted by law.
8. Rights of Individuals
Subject to applicable law, individuals may request access to, correction of, or deletion of their personal information and may withdraw consent where processing is based on consent.
Requests shall be reviewed and addressed in accordance with applicable legal requirements.
Certain information may be retained where necessary to comply with legal obligations or establish, exercise, or defend legal claims.
9. Third-Party Websites
The website may contain links to third-party websites, marketplaces, payment services, or other external platforms.
Such platforms operate independently and may maintain their own privacy policies and practices. Dark Deer shall not be responsible for the privacy practices of third-party platforms.
Users are encouraged to review the applicable policies before providing personal information to such services.
10. Children’s Privacy
The website is intended for general consumers and is not designed to knowingly collect personal information directly from children without the authorisation required under applicable law.
11. Amendments
Dark Deer reserves the right to amend this Privacy Policy to reflect changes in its business operations, website functionality, or applicable legal requirements.
Revisions shall be published on the website.